Every organization seeks to cover more grounds in an ever changing business world; the web is the perfect tool, that will surely help you increase productivity and efficiency of your organizaation. Skilled in a variety of web technology, we belive we are the perfect company to help achieve your dream website. We deliver high quality web design with speed and a sense of urgency, making us the prefered business partner to help you build your website.
Our Approach and Methodology:
We approach each project as a true collaboration in ideation --the process of creating new Ideas. We offer our expertise and guidance whenever needed to ensure that the entire process is as smooth and enjoyable as possible. ESOICH's commitment to quality is with you from concept through to post-implementation support so you can sleep well both during and after the development process. Our goal is to provide strategies and solutions that go beyond the expectation of our cilients, we embrace ideas to make sure we deliver, we listen hard to our customer's goals (and then listen again).
We guide you through the following discovery, planning, design and production process. Adhering to this process will ensure a successful outcome. Our process starts with Phase 0. ESOICH goal in this analytical phase is to define features concretely, determine technology integration specifics, and prioritize features so that investment is made in those areas that will provide the greatest return on investment for your organization. We will work to further define and refine your information architecture. Our focus in this phase is to make content easily navigable. ESOICH works cooperatively with our clients to help them define their information architecture so that users can find information/functions quickly and easily. Our goal is to limit to three or less the number of “clicks” users must perform to reach their first destination on the site.
Graphic and User Interface Design:
This stage typically begins after the information architecture, wireframes and technical system design has been finalized. ESOICH develops the graphical interface that will represent your organization on the web and the mechanisms through which the end user will navigate and interact with the site. ESOICH will develop multiple concepts of the website and work with you through multiple rounds of revisions to create a unique and powerful design. This design will emphasize usability, but also provide an attractive web presence for you.
It is possible to develop a site so that even users with visual, hearing, motor, or cognitive impairments can access the site and all of its features without substantial barriers. Many companies choose not to invest in producing sites that adhere to these standards, but it is an option that should always be considered.
ESOICH understands the importance of maintaining a professional and clean look and easy to use navigation. ESOICH will focus on developing a website design for you that uses color, font and layout to stand out more, communicate effectively and ultimately be memorable.
Search Engine Optimization:
We dont just design a website and relax, what is the use of a website if it cannot be found? that is why we work with our clients to ensure optimal search engine optimization (SEO) when building websites. SEO has as much to do with your websites’ content as it does the website’s organization and programming. There is no silver bullet that will immediately move a website to the top of search results, but ESOICH will ensure that your website is built in such a way that search engines will be able to read your content. We do this by following best practices that allow us to maximize the presence of your website in the major search engines like Google, Yahoo, and Bing. We know all about it, we know what they will penalize, and we know how they prioritize websites.
Thorough testing is an integral part of ESOICH's approach to website development and one of the final phases. We test the Internet-based systems we develop for browser compatibility, HTML syntax and CSS validation, and functional operation and accuracy. Each of these different test areas enable ESOICH to ensure that the systems we develop are bug-free, meet client expectations and fulfill end users’ functional and aesthetic needs. ESOICH performs both automated and manual testing on the websites that we develop.
We recommend browser optimization for the following platforms/version:
1 Internet Explorer (versions 7.x and 8.x),
2 Firefox (version 3.x), and
3 Safari (version 4.x).
We will also test the site to ensure that it is functional in:
4 Opera (version 10.x), and
5 Chrome (version 5.x).
We no longer recommend testing or optimizing websites for Internet Explorer 6. We can do so if a client requires this level of backwards compatibility.
Training and Documentation
We will work with you to ensure that the various members of your organization fully understand how to use the content management system and are comfortable utilizing the system to its fullest capacity.
We can provide training sessions in-person or remotely using the "ESOICH VIAF Meeting service". Using the ESOICH Meeting service, a ESOICH trainer can share, present and collaborate in real time with trainees anywhere in the world.
ESOICH takes pride in our professional approach to client education and training. We constantly work to improve our training methodology, our trainers have good instructor skills, including preparation, presentation, communication, facilitation and evaluation in both a classroom and virtual classroom environment.
Depending on client budget and requirement, ESOICH Global can also provide documentation that includes system documentation (typically in the form of a database schematic, data dictionary, or basic administration guide) and a user guide for client staff that need to interact with the administrative functions of the website. This documentation is written to help our clients understand and use the software application or website.
ESOICH Global does not offer hosting services. We work with third parties whose business is to provide hosting. Our customers have direct relationships with these vendors, although we can manage the relationship should our customer so desire.
We primarily work with five hosting providers depending on the needs and budgets of our customers:
1 Dream Host (www.dreamhost.com)
2 Media Temple, Inc. (www.mediatemple.net)
3 Superb Internet Corp. (www.superbhosting.net)
4 Carpathia Hosting, Inc. (www.carpathiahosting.com)
5 Rackspace, US Inc. (www.rackspace.com)
ESOICH works with our clients to ensure a smooth launch. We build a detailed launch plan that plans out each step in the process and who is responsible for that step. We will perform a trial run of this process and ensure that the steps work as prescribed. This approach minimizes the chances that an unexpected event will occur and disrupt the process. We also plan for rollback as a contingency if there is a problem that results in the inability to launch as planned. Our goal is to ensure that the website(s) go live and as planned.
Post Launch Support and Maintenance
ESOICH works with many of our clients to provide ongoing support for their web properties and can provide this same high level of support to your organization. ESOICH prides itself on being able to provide our clients with responsive service.
ESOICH is available to make functional changes, structural/layout changes, design changes or content changes to the website should this assistance be required. In addition, we are available to provide ongoing support of any marketing initiatives. The cost associated with this type of support is hard to estimate as these costs are based on usage, which can vary greatly based on the project and the level of ESOICH involvement. The same team that has been selected to design your website will be available for this ongoing service.
ESOICH also offers three managed services that can help protect your investment: CMS Defend(patching), Website Watch Tower(monitoring) and Website Safe Deposit(backups).
We stand out from the crowd in several ways:
1 Unmatched Customer Service: Really. ESOICH's "Extreme Customer Service" provides personalized attention, continuous communication, immediate action, and definitive follow-through. We listen and we deliver.
2 Helpful Experts: We only hire the best and we invest substantially in their continued education. This translates into skilled and happy employees who are dedicated to our clients success.
3 Exceptional Quality: We take pride in our ability to supply excellent solutions. Each is tailored to meet our customer's need and delivered on time.
4 Technology and Best Practices: We continually identify, test, and deploy new technologies and refine best practices to make a positive impact on our customer's business.
5 Independent and Objective: We are technology agnostic and vendor neutral. Our experts provide you with sound and independent strategic advice.
6 Honest and Ethical: ESOICH's values shape the way we do business. You can read more about them in the section below.